FAQs

How long will it take for my jewelry to arrive?

All orders are shipped via USPS and are typically shipped within 2-3 business days of payment.  Your order should generally be received within 5-7 days of shipment.  Unless otherwise specified, the shipment cost is a flat rate of $5.00.

 

What is your return policy?

We believe that sharing is caring, except for when it comes to recycling jewelry.  Therefore, all purchases from Audrey, Grace & Izzy are final and non-returnable.  However, you may rest assured that each piece is carefully inspected prior to packaging and packed with much care and love to ensure that each piece arrives as intended.

 

How do you select your jewelry? 

We said it before and we mean it…Each piece of jewelry on our website is hand picked and must meet our quality and value standards.  If a piece does not look great, does not seem substantial enough or is not something that we would want to wear, you will not find it offered by Audrey, Grace & Izzy.

 

Can I contact you for help with a personalized selection?

Yes, Yaaas and Most Def…However, you choose to say “YES.”  If you find yourself in a conundrum about what to wear to an event or with your favorite outfit, please send us a picture and a description of what you are looking for, and we will be happy to help you select the right treasure that is for you and no one else.  Please send the pic to us at help@audreygraceizzy.com.

 

What is the best way to care for my jewelry?

For the best performance from your jewelry, your jewelry should be the last thing that you put on your body.  That means that after your hair spray and perfume have dried, put on the finishing touch, your jewelry.  And while we know that you love your jewelry so much that you don’t want to take it off, please do take off your jewelry before exercising or doing anything that will cause you to perspire.  Don’t let them see you sweat though. 🙂

 

How can I become a style maven?  

Syle mavens are very special to us.  You rock and you know it so why not show us whatcha got!  Send us pics of your favorite wardrobe pieces and how you style your Audrey, Grace and Izzy jewelry at hellobeautiful@audreygraceizzy.com.  We will feature all entries on our blog.  Whoever gets the most votes for the month will be deemed our honorary style maven for the following month. Being a chosen style maven has perks, so make sure that you participate!

 

Do you think I’m special?

Yes, we do.  We believe that everyone was created with a purpose and deserves to be celebrated and loved.  We know that in life, we do not always feel appreciated, but we want you to know that we value you as a customer and a person and are so very glad that you have chosen us.